Did you know?
5.1% - The percentage points that Dell is down in Customer Service Ratings this year. Similar figures were seen at the height of Dells Customer Service woes in 2005.
Did you know?
$150,000,000 - The amount Dell is reportedly spending on beefing up customer service. A lesson learned from Dell Hell?
Did you know?
15 - The number of 'Dell Hell' posts that Jeff Jarvis wrote in 3 weeks regarding Dell's poor customer service.
Did you know?
2879 - The number of comments generated by Jeff Jarvis' 'Dell Hell' series.
Did you know?
5 to 6 - Number of times greater the cost to win a new customer than to keep an old one.
Did you know?
8 - Number of people a "happy" customer will tell about a big ticket purchase experience.
Did you know?
19 - Percent of customers with unresolved complaints who will no longer purchase products from that company.
Did you know?
8 - Percent of customers are more loyal after a complaint is resolved than if there had been no problem at all!
Did you know?
73% - The percentage of journalists who use blogs in their research. The most often cited reason for using blogs was "to measure sentiment."
About Us
BrandsEye was developed by Quirk, and has been used internally by our team and our clients for a year now as we've tested and tweaked its algorithm. It has been recognised as signifying a massive leap from the pre-existing ORM tools that merely track and monitor your buzz.
BrandsEye not only traces and assesses your online presence but provides you with a real-time Reputation Score for both you and your competitors. This allows companies to monitor the sentiments and opinions of their own customers, while making educated judgements about how to respond to attacks on their online reputation.
At Quirk eMarketing, our sole purpose is to provide innovative eMarketing services to the global business community. We don't just plod along; we're always thinking of new and ground-breaking online marketing tactics, the most recent of which is BrandsEye, a software tool that provides our clients with a comprehensive ORM toolkit.
Quirk offers you unique knowledge, as well as technical solutions and abilities, and can equip you with the products and services that you need to help you build your brand and market your business on the Internet.
Promoting a fusion of marketing know-how and advanced technology, Quirk offers a complete eMarketing solution for your brand.
For more information about BrandsEye, email contact@brandseye.com.
