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Did you know?

5.1% - The percentage points that Dell is down in Customer Service Ratings this year. Similar figures were seen at the height of Dells Customer Service woes in 2005.

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$150,000,000 - The amount Dell is reportedly spending on beefing up customer service. A lesson learned from Dell Hell?

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15 - The number of 'Dell Hell' posts that Jeff Jarvis wrote in 3 weeks regarding Dell's poor customer service.

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2879 - The number of comments generated by Jeff Jarvis' 'Dell Hell' series.

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5 to 6 - Number of times greater the cost to win a new customer than to keep an old one.

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8 - Number of people a "happy" customer will tell about a big ticket purchase experience.

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19 - Percent of customers with unresolved complaints who will no longer purchase products from that company.

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8 - Percent of customers are more loyal after a complaint is resolved than if there had been no problem at all!

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25,000,000 - Number of hits on Google using the keywords 'Dell' and 'Problem'.

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73% - The percentage of journalists who use blogs in their research. The most often cited reason for using blogs was "to measure sentiment."

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BrandsEye Affiliates

Welcome to the BrandsEye Affiliate Programme!

Becoming a BrandsEye affiliate will provide you with the opportunity to earn commission by selling BrandsEye accounts to visitors on your site. Each subscriber that signs up through you, will earn you money so the more you refer, the more you earn! With packages up to the value of $750 a month the opportunities for affiliates are substantial.

Sign up now!

Why Become a BrandsEye Affiliate?

BrandsEye was developed by Quirk eMarketing, Africa's leading full service online marketing agency. BrandsEye is premier online reputation management software that allows individuals, small companies and large enterprises the opportunity to monitor and manage what others are saying about them online. The packages offered are tailored to the specific needs of each category of subscriber, thus ensuring that the product has a broad target market.

Promoting BrandsEye has a number of benefits:

Join the BrandsEye Affiliate Programme Now

Interested in being a BrandsEye affiliate? Joining our affiliate programme is free and easy - simply fill out the online application form.


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