BrandsEye Changes and Updates

BrandsEye has been undergoing a rapid evolution since it's release, with user feedback showing us a lot of  changes to the system that can offer better usability and just generally have the system run smoother. I've been working on and implementing changes that, while small individually, we hope will collectively make your experience that much better.

Below is a list of the changes that have gone live most recently (warning: they might not make sense to those who haven't used the system before).

Changes to the Home Page

We've moved things around a little on the homepage, to give direct access to the new mentions that will be coming in for whatever phrases you've chosen to track.

• The “mark mentions” table has been placed first, which makes sorting that much easier.
• We've also added a new volume chart (shown below) for the non-Insight packages, that will show the number of mentions per day broken down into categories.
• Charts on the homepage will now prompt you to sort and rate if they have no data to display, instead of displaying a default message.

Confirmation of Deletes

• Deleting a category now provides a confirmation page listing what will be deleted before the delete takes place.
• This also includes the ability to automatically mark all mentions that are losing rating information irrelevant - this only applies to accounts with Insight.
• Phrases can now be deleted. This will cause all mentions picked up by that phrase to be deleted, and you will be presented with a list of them before confirming.
• A similar confirmation page has been applied to deleting contacts and rules.

Phrases

• A phrase can be made to have all its mentions marked relevant via a tickbox on its edit page. This creates or updates a system created rule, which can be viewed (a good way to see how rules work) but is not editable.

Accounts

• People who are listed as contacts can now edit their own passwords.

Bugs

• There are at least 3 other bug fixes, including the Apply Now function on the homepage.

As always we're eager for more feedback on these changes or any other suggestions you may have, so please let us know via the new Feedback page!