Automated Escalation

BrandsEye offers automatic escalation of mentions either immediately, daily or weekly. Escalations can be exported via an RSS feed, sent via email, direct message over Twitter or texted to your mobile phone. The notifications are completely customisable and can be sent to any number of interested parties.

Automated Escalation benefits

• Receive immediate notifications of any mentions of your brand.
• Better seize opportunities to engage with the online community.
• Identify emerging trend with a weekly summary of conversation.
• Immediately manage risks before they escalate into reputation crises.
• Ensure all parties are informed about customer's perception with a widely circulated conversation breakdown.

Next: Full Automation