Social Media Engagement

BrandsEye provides the ability to respond to Social Media threads directly from within the service itself. Moreover, each interaction is recorded so previous history with a particular author can be tracked. This allows for on-going digital CRM within BrandsEye itself. In line with this workflow, specific individuals within the team can be asked for approval before engagement takes place.

Social Media Engagement benefits

• All interaction is recorded for future use to ensure a thorough history of a specific author is available and understood.
• Engagement happens far faster as there is no need to step outside of BrandsEye.
• Engagements can require approval by a specific team manager to ensure consistency.

Next: Saved Reporting Dashboard