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Customer Experience

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Deliver a superior customer journey using structured social media feedback

Acquisition and Retention

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React in real time to acquire new customers and reduce churn

Governance

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A new source of stakeholder information for improved governance risk monitoring.

Treating Customers Fairly

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A new source of real-time market conduct risk monitoring

Public Sector and Civil Society

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Complete intelligence on unstructured data for improved strategy and services

Our Crowd outperforms
natural language processing algorithms

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